Introduction:

“Broken Publishing Co.” is committed to your satisfaction. If you have purchased digital, hard goods, or a subscription from Broken Publishing Co. and are unhappy with the product received, you may be eligible for a refund or partial refund if you request it within 30 days of the original purchase date.

Refund of Hard Goods:

To be eligible for return and refund, the following steps must be taken:
     1. Refund must be requested in writing by contacting refund@brokenpublishing.com
     2. Request for a refund must be made within 30 days of the original purchase date
     3. Hard goods must be returned to Broken Publishing Co. immediately, according to the instructions you will receive once contacting refund@brokenpublishing.com as               directed in step 1.
     4. The item(s) must be unused and returned in the original packaging in a like-new or re-sellable condition, as determined in Broken Publishing Co.’s sole, reasonable
         discretion.

Non-returnable Items:

The following items are non-returnable as stated at the time of purchase on www.brokenpublishing.com

Refunds of Digital/Subscription-Based Goods:

To be eligible for a refund on any digital/subscription-based goods, the following steps must be taken:
     1. Refund must be requested in writing by contacting refund@brokenpublishing.com
     2. Request for a refund must be made within 30 days of the original purchase date

Broken Publishing Co. is committed to its consumers. While we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better serve you. Please contact Broken Publishing Co. at admin@brokenpublishing.com with any questions related to our policy or simply to let us know how we can help.

Broken Publishing Co.
6650 Rivers Avenue, Suite 100
Charleston, South Carolina
United States 29406
refund@brokenpublishing.com
www.brokenpublishing.com

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